1. Introduction

InnoEx (hereinafter referred to as “We”, “Us” or “Our”) is a pioneering organization with the mission of establishing and connecting the innovation ecosystem in Vietnam and Southeast Asia. InnoEx operates the online platform at innoex.vn and organizes events, forums, exhibitions, and programs connecting businesses, investors, and technology experts across the region.

“Personal Data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which InnoEx has or is likely to have access. Common examples include full name, national ID number, email address, phone number, and contact details.

By using our services, registering an account, registering to attend events, or accessing the innoex.vn website, you acknowledge and agree to the methods, requirements, and policies described in this Privacy Policy, and you consent to our collection, use, disclosure and/or processing of your personal data as set out herein.

IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR WEBSITE. If we change this Privacy Policy, we will post a notice and the updated content on our Website.

2. Purposes of Collection, Use, and Disclosure of Data

We may collect, use, disclose and/or process your personal data for one or more of the following purposes (“Purposes”):

a) Registration and Event Management

Processing registrations for InnoEx events, conferences, workshops, exhibitions, the Capital Connect program, Startup Pitch, B2B Launchpad, and other special programs.

b) Customer and Partner Services

Responding to inquiries, complaints, partnership proposals, and feedback from attendees, partners, sponsors, and investors.

c) Personalization and Networking

Aggregating data to deliver personalized experiences, including:

• Recommending sessions, speakers, and content relevant to your areas of interest.
• Connecting you with suitable business partners, investors, or startups through Matchmaking and B2B Launchpad programs.
• Sending information about events, programs, and news related to the Southeast Asian innovation ecosystem.

d) Marketing and Communications

Contacting you about InnoEx events, programs, partners, and news; conducting marketing campaigns and market research.

e) Security and Fraud Prevention

Preventing account disruption, identity fraud, registration fraud, and minimizing risks associated with events and transactions.

f) Legal Compliance

Collecting, storing, and providing information as required by competent state authorities under applicable Vietnamese law.

3. Scope of Data Collection

We collect your personal information when:

a) You Provide It Directly

Through event registration forms, account creation, partnership registrations, or direct contact, including but not limited to:

• Full name
• Email address
• Phone number
• Company / organization name and job title
• Industry Payment information (if attendance fees apply)
• Country / contact address

b) Automatically Through Tracking Technology

When you interact with innoex.vn, we use cookies, Google Analytics, and similar tracking technologies to collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent
• Traffic sources

c) From Third Parties

We may receive information from event co-organizers, sponsors, or social media platforms (LinkedIn, Facebook) when you connect your account or register through those platforms.

4. Data Sharing and Disclosure

We do not sell your personal information. We only share data in the following circumstances:

a) Event Operations Partners

Contractors, agents, and service providers for event operations (venue, printing, event technology, interpretation services) to facilitate InnoEx events.

b) Sponsors and Strategic Partners

Information may be shared with sponsors or strategic partners within the scope of networking programs (Matchmaking), with your explicit consent or as stipulated by the program.

c) Technology Service Providers

Including email marketing, data analytics, cloud storage, payment processing, and system security providers.

d) Legal Requirements

We may disclose information if required by law or necessary to protect the legitimate interests of InnoEx and its users.

e) Business Transfers

In the event of a merger, consolidation, or acquisition, stored information may be transferred to the successor, with a commitment to protection under this Privacy Policy.

5. Data Security

InnoEx is committed to protecting your personal data with appropriate technical and organizational measures.

In the event of a security incident resulting in a data breach, InnoEx will notify the competent authorities and affected individuals as soon as possible in accordance with applicable law.

6. Your Rights

You have the following rights regarding your personal data:

• Right of access: Request to view the personal data we hold about you.
• Right to rectification: Update or request correction of inaccurate information.
• Right to erasure: Request deletion of your personal data (to the extent permitted by law).
• Right to withdraw consent: Withdraw your consent to data processing at any time, though this may affect our ability to provide services.
• Right to object: Object to processing of your data for direct marketing purposes.
• Right to unsubscribe: Click the unsubscribe link in our emails or contact us directly.

To exercise any of the above rights, please contact us using the information below. 

7. Children’s Privacy

InnoEx services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we discover that we have collected data from someone under 18 without parental or guardian consent, we will delete such information immediately.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Website: https://innoex.vn 

Email: info@innoex.vn

Address: 135 Hai Ba Trung, Ho Chi Minh City, Vietnam